Leaders, at all levels, are likely to encounter situations in which insights and guidance provided by another successful business professional will be more than welcome – just as is the case in professional sports!
New business challenges, a new role in an area where they have little experience of, reenergising or rebuilding a team, deploying a key strategic initiative, facing a merger or acquisition are but a few of the challenges where they will welcome a personalised support - as much from a behavioural as a business perspective to address organisational and individual needs.
Having someone who is well versed in understanding personal and organisational behaviours with proven exposure to diverse sets of business environments and “market” benchmarks can significantly speed up the career development, results achievements and personal development of an individual, a team and an organisation while ensuring that frustrations are duly minimised.
Research shows that personal development is dependent on: building AWARENESS of what one needs to develop, creating ACCEPTANCE of such development needs / opportunities, motivating the concrete ACTIONS (development plan) required to address those and concretely deploying such ACTIONS in PRACTICE.
Coaching helps just that – getting the coachee to become AWARE, ACCEPT the development opportunity and ... ACT!
Furthermore, learning theory strongly suggests that acquiring new competences require “only” 10% of investment in classroom courses/reading but 20% input from 3rd parties (coaches, role models) and, as much as 70%, from (stretching) on-the-job assignments. Coaching provides not only support with the 20% investment required from support from a coach but can also help with the identification of the most relevant courses/reading material as well as providing ongoing support in blending in the needs and lessons learnt from on-the-job assignments.
Although our primary goal is to improve business / organisational results, we believe that a good coach is someone who can provide adequate support to his/her coachees to undertake positive change in their lives and address the professional challenges/ambitions which they face.
For some individuals, this support may be focused on personal behavioural changes while for others it will be on leadership improvement or organisational management improvements.
Business coaching is a high-leverage activity enabling clients to achieve remarkable progress in achieving their goals in, sometime, less than an hour per month of coaching after of course a few in-depth exploratory sessions at the beginning.
There are all types of coaches but all-in-all your coach is your advocate who wants the best for and from you and will therefore push and stretch you in ways that might feel uncomfortable.
Even if the coach is hired to act as “simply” a discussion partner and although he/she might be friendly, he/she is not and cannot be, in that role, your "friend". And unlike a friendship relationship, the coaching relationship is unilateral - it is exclusively focused on you and your goals, not the coach.
Various studies indicate that whereas coaching was once viewed by many as a tool to help correct underperformance, today it is becoming much more widely used in supporting top talent.
A good business coach is not hired to "fix" a problem or someone as such but rather to help create positive change(s) in their lives. Although in some organisations, there is still a tendency to reserve such coaching for senior executives and top performers, various research show that business coaching today is in widespread use across organisations (from new university freshmen/women to CEOs).
Any type of coaching can be viewed as somewhat expensive.
But research shows that the ROI from professional coaching is very high with significant improvements in business results, teamwork, job satisfaction, retention and improvement in quality resulting therefrom.
Our preference is to hold one-to-one meeting sessions at our premises for reasons of confidentiality and to secure the full attention of coachees during the said sessions.
These meetings are supported, in between, by video conferences, conference calls and emails, as may be required. Most of our clients, however, prefer that we hold the meetings at their own premises (for efficiency purposes mainly) - which we gladly do.
And of course, for clients based abroad, we travel to their preferred locations.